
Inside Sales Representative: history and fun facts
Everything a curious kid might want to know about this job.
Did you know?
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Many inside sales representatives do their whole job from one desk, using a headset to talk with customers far away.
Through history
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Long ago
Before computers, sales helpers wrote notes on paper cards to remember each customer. Today, they keep those notes on a computer.
Tools of the trade
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Headset
A headset has headphones and a small microphone. It lets the representative talk with customers while keeping both hands free to type.
A day in the job
- 9:00 AMThe day starts with a cup of tea or coffee. Then the representative checks the list of people to call and gets ready to talk.
Quiz time
An inside sales representative can help a bakery remember its customers' favorite cakes with a computer program.
A sales representative can explain how a computer program works by showing it on a video call.
